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Customer Service

Overview

With Universal Calling Inc.'s excellent customer service, you will not need to look any further for a dependable telecommunications website. We know issues sometimes occur, but customers can have a piece of mind to know that Universal Calling Inc., provides 24 hour customer support available on most of our products.

Features & Benefits

Our hundreds of customer service representatives are trained and knowledgeable about how to address any problem you may have. Not only are they trained in the telecom industry, but they are usually bilingual as well. We service a variety of languages, so rest assured, customers are able to communicate in the most natural way possible; in their own language.

Online Support

Through our network of telecommunication products and services, we also offer a complete electronic trouble ticket system for customers to manage their requests. These get reviewed by our customer service team and they respond within 24 hours.